How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 76918
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have a Whirpool Gold side by side refrigerator/freezer. It

Customer Question

I have a Whirpool Gold side by side refrigerator/freezer. It operates it recently has begun to operate intermittently. Working then stopping. Are you able to advise why?
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

I'm not sure what "working when stopped" means.

Do you hear the refrigerator running when the refrigerator stops cooling or is the unit 100% silent?

Customer: replied 1 year ago.
100% silent.
Expert:  Tyler Z. replied 1 year ago.

Can I get the full model number located on a sticker near the ceiling of the refrigerator section?

Customer: replied 1 year ago.
GD25DFXFH02
Expert:  Tyler Z. replied 1 year ago.

OK perfect, thank you. Since the unit is going completely silent, it means that your thermostat is just beginning to fail. The thermostat is located up by the control you move to adjust the REFRIGERATOR temperature. You'll need to order and replace this thermostat inside the control panel and below is a link to the part you'll need to order for your model number.

CLICK HERE for thermostat

We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today. If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.

Expert:  Tyler Z. replied 1 year ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?

Related Appliance Questions