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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have an electrolox French door fridge model number is

Customer Question

i have an electrolox French door fridge model number is ***** and its not making ice cubes.
JA: Thanks. Can you give me any more details about your issue?
Customer: I had to remove all the ice from the maker since it was way to full.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Customer: When I removed all the ice ths ice maker stopped making ice. I have ice in the small trays but it will not dropped them into the dispensor
Submitted: 1 year ago.
Category: Appliance
Customer: replied 1 year ago.
I get water from the dispenser just can't get ice . I felt the tray on top and it has ice but it just not flipping them into the tray.
Expert:  Appliance Medic replied 1 year ago.

Hello, the mold has ice but it's not harvesting it? That normally indicates a stuck/jammed arm or a faulty ice maker. Try using a blow dryer on the ice maker. If it starts going around, you may not need to replace the ice maker.

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Thanks!