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Hello, when this happens it means the touch pad is shorted or has a glitch. Try unplugging the machine for 2-3 minutes. That might actually reset it. If that does not reset it, the touch pad will need to be replaced to fix the issue for sure.
If you're handy, you can make the repair. If not, the average cost to have a tech make the repair is roughly $250.
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Do you have the complete model number and color so I can look up the parts for you?
If not just let me know.