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Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! There really is no way to thaw it without turning the appliance off to allow it to thaw if it will not open. You could be persistent with the hair dryer but risk damaging the plastic.
Well, there is no other way if you can't thaw it with a hair dryer without damaging it. So, no magic to provide you this time.