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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have the EDGESTAR IB450SSP ICE MAKER. THE CUBES COME OUT

Customer Question

I have the EDGESTAR IB450SSP ICE MAKER. THE CUBES COME OUT OF THE SHUT IN A BLOCK OF 20 CUBS CONNECTED. BECOUSE THEY ARE CONNECTED THEY DO NOT SLIDE AKK THE WAY INTO THE BEN AND THEY HOLD THE STOP LEVER DOWN AND THE MACHINE STOPS MAKING ICE BEFORE THE BEN IS EVEN HALF FULL. IS THERE AN ADJUSTMENT TO MAKE THE CUBES SEPARATE AS IT ALSO IS A PROBLEM IN TRYING TO BREAK THEM APART TO SCOOP UP AND TO FIT IN A GLASS? THANK YOU
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

I gather that this is a countertop unit!

does it have any type of a water level or cube size setting that can be changed?