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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool duet front load washer that is leaking at

Customer Question

I have a whirlpool duet front load washer that is leaking at the bottom of the door on all cycles when the agitation begins.
Submitted: 10 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 10 months ago.
I'm sorry Woody. I'm not at the house right now. I will be there in a couple of hours. I was hoping it was something simple. It's about ten years old.
Customer: replied 10 months ago.
Do I need to do the whole process over again when I get home?
Expert:  Whrlp Master Tech replied 10 months ago.

ok If it is leaking at the door it can only be the door boot/gasket .I suspect either the clamps were tightened too tight and the boot has come loose or the boot is ripped or torn .

Did you remove the top or bottom front panel to look to see where the unit was leaking from?

Or have you not been there yet?

Expert:  Whrlp Master Tech replied 10 months ago.

Just copy This conversations URL and paste it into your favorites and get back to me when you can!

Customer: replied 10 months ago.
I will recheck the boot when I get home. A friend replaced mine and it's possible it was too tight. Thank you!
Expert:  Whrlp Master Tech replied 10 months ago.

yes if the boot is too tight it can just roll right off the front lip of the washer.

You should be able to open the door and check that .

If it is in place. then remove the top panel and then the front bottom panel and run it to see if you can see where the water is coming from.