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Hello, this is Dave. You need to have the top service door key to start. Do you have that key?
I don't make calls but can help you this way and save the extra cost. When you push the slide back with coins there is a switch on the left side that needs to close just for split second. If the slide won't move that far or too far etc you can bend the tab that sticks up to adjust the slide. To see all this you may need to remove the coin slide and adjust it and then put it back. The switch will come out with the slide but you will need to open the control panel to get to the wire connect for the switch so you can pull it out the entire way.
How far did you get? Let me know if you got to where you can see the switch.