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It sounds like the oven gas regulator is not supplying enough gas for both the oven and the top burners at the same time. If the oven is not turned on, do the top burners light? Does the range operate on propane or natural gas?
OK. The gas regulator is most likely the culprit. Please check the gas supply line behind the range to see if there is a gas regulator in the line, and, whether or not it has a removable cap with a slot in it. Please let me know what you find.
OK. Thank you.
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