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Do you have a model number for your washer so I can better assist you? And what part number did you replace exactly?
OK please reply back when you can send me the model number and the part number that you replaced. There really isn't a way to help without both of those bits of information.
OK so you'd need to pull up an error code on this model to see what is wrong.
Now, if you wanted to give it a shot and see if you can pull up an error code, here is the sequence you'll need to go through to display the error code.1. Be sure the washer is in standby mode (plugged in with all indicators off). (press and hold the start/cancel button for 3 seconds to turn everything off)2. Perform the following sequence of movement using the cycle selector knob. NOTE: AFTER RESET, sequence “a” through “e” must be completed within 6 seconds.RESET - Rotate cycle selector knob counterclockwise to clear sequence.
a. Rotate cycle selector knob counter-clockwise one click and wait 1/2 second.b. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.c. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.d. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.e. Rotate cycle selector knob counter-clockwise one click and wait 1⁄2 second.f. Rotate cycle selector knob clockwise one click and wait 1⁄2 second.Now you are in diagnostics. Turn the knob until just the "DONE" LED is illuminated. Push START.Now turn the dial one click and now the error code is displayed in the form of LEDs along the progress line. Just note which lights appear and let me know and I can tell you what error you're getting. There will be 2 sets of lights that appear and I need both sets to know what error you're getting.
You'll need to pull up the error code or else you'll need to call a technician out to pull up the error code for you. I'm not there so i can't see what you're doing incorrectly, but you'll need to follow my instructions exactly to pull up the error. You'll know you got into diagnostics because all the lights will turn on for a second after step "F."
I have no idea what you mean by "six steps clounter clock wise" but you can keep trying to follow the steps as much as you want and if you pull up the error then let me know---otherwise you need to call a technician out.