How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19092
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a Electrolux stack washer, EIFLS60JIWO, and when I

Customer Question

I have a Electrolux stack washer, EIFLS60JIWO, and when I press the start button, the door locks, then the display says "Paused". Cannot get past this. Could you please help?? Thanks, ***** *'******
Submitted: 10 months ago.
Category: Appliance
Customer: replied 10 months ago.
how long does this usually take?
Customer: replied 10 months ago.
may I add that when I make a selection, the door sound locks, the display says sensing, then says paused
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Kelly replied 10 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! If it will complete a diagnostic cycle but not start a regular cycle, the electronic control has likely failed. If it will not start a cycle or go through diagnostics, there may be a door lock issue or a problem with the push button interface board. Will it run through a diagnostics cycle?

Related Appliance Questions