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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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40/50 wedgwood stove. The oven was turned up to broil and

Customer Question

40/50 wedgwood stove. The oven was turned up to broil and now will not turn on again.
Ive pushed the red rest button to no avail. Any suggestions??
Thanks for your time!
Robyn
Submitted: 12 months ago.
Category: Appliance
Expert:  John replied 11 months ago.

You can usually get the oven functioning again by running through a clean cycle.

Customer: replied 11 months ago.
The oven doesn't work. Hoe could o run it through a clean cycle ??
Expert:  John replied 11 months ago.

Of course, you're correct. I wasn't thinking correctly. I'll do some more searching, and I'll get back to you.

Customer: replied 11 months ago.
Thank you
Expert:  John replied 11 months ago.

Are you able to light the surface burners?

Customer: replied 11 months ago.
Expert:  John replied 11 months ago.

Can you see a pilot flame at the oven burner?

Expert:  John replied 11 months ago.

Do you need further assistance, before your request times out?

Customer: replied 11 months ago.
No thank u
Expert:  John replied 11 months ago.

The absence of the pilot flame is why your oven won't light. Let me conduct a parts search, and I'll get back to you.

Customer: replied 11 months ago.
It's ok I have gotten it tepaired
Expert:  John replied 11 months ago.

OK. Thank you for choosing JustAnswer.