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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a whirlpool American fridge freezer The ice make has

Customer Question

Hi
I have a whirlpool American fridge freezer
The ice make has leaked overnight and created a huge amount of ice. Water was running out into the tray
I turned off the water
I cleaned up the ice but now with the door closed the green door open light flashes and the ice maker screen flashes between cubes and crushed. I cannot turn it off and the alarm keeps going
I have turned off the water as I said but water is still dripping into the ice maker. Also and most concerning is the inferred sensor unit is very hot.
Many thanks
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?
open the fresh food section door the model /serial tag will be on the right interior wall near the top.

Customer: replied 1 year ago.
Hi Woody
Thanks but don't worry the infrared circuit has completely burnt out. It had a long life so I am going to replace it
Expert:  Whrlp Master Tech replied 1 year ago.

ok no problem !

The ice container sensor has nothing to do with the water dripping

Customer: replied 1 year ago.
No I appreciate that the valve has probably gone as well
Expert:  Whrlp Master Tech replied 1 year ago.

ok no problem it is just an issue with the icemaker you can always use it as a second refrigerator.