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So you can't turn the sound louder or quieter, but you can turn it on or off. Perhaps it's turned off which is why it's so hard to hear, but if not then I would contact warranty and have them look at it because it's possible the board came faulty so you may just want someone to come out and tell you if the sound level is adequate for the design or not. Either way, to turn the sound on/off---Touch and hold the START TIME key for six seconds, until “beep” appears on the display. 2. Touch the # ***** repeatedly to switch between “On” and “Off.” 3. Touch CANCEL · SECURE when the desired mode appears on the display. To change the control panel back to the previous mode, repeat the above steps.
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