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Ask Tom Goellner Your Own Question
Tom Goellner
Tom Goellner, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1581
Experience:  32 yrs. experience servicing major appliances and HVAC equipment.
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I have a gxsf30v water softener and none of the buttons on

Customer Question

Hi, I have a gxsf30v water softener and none of the buttons on the panel do anything. I can't fix the time or adjust salt level. What can I do? I don't want to call a repairman. I would like to fix it myself. Thanks for your time
Submitted: 10 months ago.
Category: Appliance
Expert:  Tom Goellner replied 10 months ago.

Is the softener getting power to it - does the display show anything ? If you unplug it and plug back in does the display reappear ?

Customer: replied 10 months ago.
sorry. I should have told you the display works. It shows the time and days until empty, but I can't change anything with the mode button. You can push the buttons all day and nothing.
Expert:  Tom Goellner replied 10 months ago.

You'll need to replace the control which is part number WS21X10053. www.repairclinic.com has this part.

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