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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9241
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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My Frigidaire dishwasher mod # fdbb4365fc0 is shutting down

Customer Question

my Frigidaire dishwasher mod # ***** is shutting down after it starts to wash after the fill cycle, it will run for a little bit then shuts down entire unit? i have to unplug and wait for it to reset then power comes back. then trips again after restart.. i have replaced the mother board and it still does it. could it be the vent fan is not working?
Submitted: 10 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Are you saying that after it fill that it trips a circuit breaker?

The vent .blower does not get energized until the very last of the cycle

You make it sound as if it is happening at the first of the cycle after it fills

Customer: replied 10 months ago.
it trips the breaker within the machine not the circuit breaker in the house I am plugged it for a while then plug it in everything comes back on
Expert:  Whrlp Master Tech replied 10 months ago.

ok the only problem with that is the unit does NOT have an internal circuit breaker .

Where is this circuit breaker or what ever your calling a circuit breaker with in the unit located at?

Expert:  Whrlp Master Tech replied 10 months ago.

And how are you resetting this breaker devise?

Customer: replied 10 months ago.
I don't know if there even is one but the whole unit shuts off then I am plug it for a half-hour and plug it back in everything comes back on then I run it and it shuts off after the film it will run for a little while so I don't think it's the motor And it sounds fine
Expert:  Whrlp Master Tech replied 10 months ago.

when you say it shuts off ,does all the lights on the console go off also?

And you said ((plug it back in everything comes back on then I run it and it shuts off after the film it will run for a little while ))what film?

Customer: replied 10 months ago.
all the lights go off and when I plug it back in everything comes back on . and after the Fill then it runs for a little while then shuts off.
Expert:  Whrlp Master Tech replied 10 months ago.

ok when it shuts off do you still have voltage to the control board?

Customer: replied 10 months ago.
Not sure no lights are on and no buttons work it's totally dead
Expert:  Whrlp Master Tech replied 10 months ago.

ok we need to find out if when it shuts off is the control still getting voltage to it or is the voltage to the control board dropping out else where.

Test the Black P1 to the White P3-6 looking for 120 volts a/c

Customer: replied 10 months ago.
OK I'm away on business for a week and a half
Is there any other sensors that could shut the whole unit down like that ? I saw some on the bottom of the unit
Expert:  Whrlp Master Tech replied 10 months ago.

No!

The water level float would just turn the water off during a fill cycle and the high limit thermostat will just turn the heater off .

The only things that will shut the entire unit down is no voltage to it or the control board!

Customer: replied 10 months ago.
I installed a new control board and it is still doing the same thing?
Expert:  Whrlp Master Tech replied 10 months ago.

just because it is new does not mean it does not have a issue.

But that is one of the reasons we need to see if the control still has voltage or not when it shuts down.

Expert:  Whrlp Master Tech replied 10 months ago.

Do you still need assistance on your question?

Customer: replied 10 months ago.
No I guess I'll have to call a technician to come fix it
Expert:  Whrlp Master Tech replied 10 months ago.

ok no problem.

If you need me again for any other issues you can request me Whrlp Master Tech.

And Even after you rate me Today if you have a question just reply back to me,
I will still assist you, no extra charges .
But rating me is the ONLY way I get paid for my time.