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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1570
Experience:  worked on appliances for around 10 years
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Russ, are you really there because I've already cc info

Customer Question

Russ, are you really there because I've already cc info and now I'm back at this page
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

May I help you?

Customer: replied 1 year ago.
first my cc was just charged twice for this site. Secondly, my LG top load washer will not drain
Expert:  AppTech8579 replied 1 year ago.

You will need to close one of the questions and ask for a refund. If you would like for me to help I will continue with you.

Customer: replied 1 year ago.
Ok, will close other question, can you help me with my top loader LG?
Expert:  AppTech8579 replied 1 year ago.

Yes, Please post the model number.

Customer: replied 1 year ago.
WT1201CV
Expert:  AppTech8579 replied 1 year ago.

Any error codes present?

Customer: replied 1 year ago.
OE and dr is there a drain filter on top loaders?
Expert:  AppTech8579 replied 1 year ago.

Give me a minute while I look at your model.

Expert:  AppTech8579 replied 1 year ago.

Make sure the drain hose is free of clogs, kinks, etc., and is not pinched behind or under the washer.

Customer: replied 1 year ago.
It is free of clogs that I'm aware of, the washer is full of water so I can't take it off to check for clogs
Expert:  AppTech8579 replied 1 year ago.

Okay there is no filter for this unit. You will need to get as much water as you can out and check for clogs. If there are no clogs then you will need to replace the drain pump to fix this.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.

Expert:  AppTech8579 replied 1 year ago.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.