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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1487
Experience:  worked on appliances for around 6 years
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The washer door is locked. A load was nearly complete. i

Customer Question

The washer door is locked. A load was nearly complete. i think it was in a spin cycle. Now wash load is locked inside. No error codes showing.
Submitted: 10 months ago.
Category: Appliance
Expert:  Jamie_2013 replied 10 months ago.

Please post model number. How long did you leave unplugged?

Customer: replied 10 months ago.
Hang on. Model no is behind door so cannot see it.
Expert:  Jamie_2013 replied 10 months ago.

Okay how long did you leave it unplugged?

Customer: replied 10 months ago.
A few seconds.
Expert:  Jamie_2013 replied 10 months ago.

Leave it unplugged 15 minutes then let me know what happens.

Customer: replied 10 months ago.
We have got it working. Door still locked. Will wait till cycle ends and see if door unlocks. Thx for help.
Expert:  Jamie_2013 replied 10 months ago.

Not a problem let me know if you need more help.

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