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John
John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have GE built in microwave oven model pt970dr2bb mfd

Customer Question

I have GE built in microwave oven model pt970dr2bb mfd may2013. It stopped working on microwave oven side
Submitted: 1 year ago.
Category: Appliance
Expert:  John replied 1 year ago.

Does it show any signs of life?

Customer: replied 1 year ago.
On the Convection Oven part.
Expert:  John replied 1 year ago.

OK. Thank you. The microwave oven has no lights, and it shows no other signs of trying to work, is that correct?

Customer: replied 1 year ago.
No
Expert:  John replied 1 year ago.

The microwave oven has an in-line fuse(15 amp) in the power wire. It's probably open. Accessing the fuse for replacement requires that the m/w oven be removed. Do you feel comfortable with the idea of removing it?

Expert:  John replied 1 year ago.

If you don't feel comfortable with removing the microwave oven, you'll need to ask a friend to help you, or call in a service person.

Expert:  John replied 1 year ago.

Thank you for using JustAnswer.

Expert:  John replied 1 year ago.

Did our conversation help you solve your microwave oven problem?

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