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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? How long has this unit been in this location were it is now?
Thank you !
Have you made sure that none of the holes in the spray arms have debris in them that can shoot water sideways instead of up ?
and have you ever run a dishwasher cleaner though the unit?
and after the unit fills with water open the door is the water level under the bottom rack touching the black heating element?
ok lets check the holes in the spray arms first> let me know if you see anything in any of the holes in the spray arms
now you are looking at all three spray arms correct?
ok and on the center spray arm make sure when the top rack is pushed all the way in that the middle spray arm manifold is plugging into the rear vertical manifold on the rear interior panel of the dishwasher , if it is not in place it makes the water arch right at the bottom of the door
#24 should plug right into #61 when the top rack is pushed back all the way