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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Our new Maytag washing machine has a red light on for "door

Customer Question

Our new Maytag washing machine has a red light on for "door lock" and no other button will work. it has never happened before. Any ideas on a solution?
Submitted: 10 months ago.
Category: Appliance
Expert:  Sean F. replied 10 months ago.

Thanks for using Just Answers. My name is***** come from a family background of appliance service and have over 20 yrs in the field. If you have been waiting, sorry, don't get discouraged. I am one of the techs on Just Answers and might have someone ahead of you. I WILL work as fast I can to analyze your problem and get to you. Please understand that I am not at your home looking at the appliance myself. You are my eyes & ears! I will work with you to figure out what is wrong with your appliance. I will give you my honest professional opinion of the problem. But be advised there are some issues that require special tools to analyze or repair the problem. Thank you for excepting me for you appliance issue. I'll be right with you and please don't forget to rate my service at completion.

* Is the door unlocked

Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
and C34450015 is a serial number NOT the model number

Expert:  Whrlp Master Tech replied 10 months ago.

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