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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
I have not helped you because you Just gave me the models number 2 min ago .I do have to pull the info up .
And an expert has nothing to do with money we do not even get to see your personal info !
Do you run the HOT water at the closest sink before starting a dishwasher cycle?
When the unit fills with water (the first 2 minutes) if you open the door is tha water level under the lower rack touching the black heating element?
And you are NOT the only customer I`m assisting today .
after all it is a Saturday!!
Ok so now your not answering me!!
And I never sent you a phone request That was the just Answer system NOT me!
Do you still need assistance on your question?
I `m only an appliance Expert .And we do not even get to see your personal info or money info .
I show you selected an question amount of 28 .00.
I have no idea why it was broken up into two different amounts .
Your best bet it to contact Just Answer admin.
We do not work in their offices in California, I my self am in Michigan .