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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 74467
Experience:  9+ years being an appliance technician with factory training.
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My 2012 side by side Samsung ice maker stopped producing

Customer Question

My 2012 side by side Samsung ice maker stopped producing ice.
Submitted: 10 months ago.
Category: Appliance
Expert:  Tyler Z. replied 10 months ago.

If your "ice off" light is on, you just need to press and hold the ICE TYPE button for 5 seconds and that should remove the ice off light. If not then you can try to unplug the refrigerator for 5 minutes and try again. If that still doesn't work then you need to replace the dispenser control board because it has failed.

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Expert:  Tyler Z. replied 10 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open. Is there anything else I can help you with?