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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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My GE ( model GTWN7450DOWN) top load washer is not working.

Customer Question

Hello my GE ( model GTWN7450DOWN) top load washer is not working . the water fills, the lid locks the agitator tries to start then the senor light comes on and the lid light comes on. can you help me ?
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Ok The O on the end DOWN is actually a 0 zero !

Are you seeing any error codes come up in the display?

Expert:  Whrlp Master Tech replied 1 year ago.

the error codes will be numbers from 1-77 and some are also just two letteres some are also one letter and a number together

Customer: replied 1 year ago.
no error codes . just the word "SENSE" and the "lid locked" light comes one
Expert:  Whrlp Master Tech replied 1 year ago.

ok when you say the agitator (tries to start) can you give me more info on that?

Customer: replied 1 year ago.
odd--It's working now. I had my laptop on the lid and it started working. no kidding
Expert:  Whrlp Master Tech replied 1 year ago.

ok well it could be an issue of the lid was not being fully sensed that is was closed ,let pick the laptop up and see if it stops.

Customer: replied 1 year ago.
ok by agitator ( sorry- Im used to older types of washer. This is my most modern appliance) - I mean the motion of the tub. ok I replaced the laptop with a bottle of washing liquid ( about 3 lbs) . the tub is moving and the cycle light says "47" meaning minutes left in the wash.
Expert:  Whrlp Master Tech replied 1 year ago.

ok then if you remove the bottle of washing liquid will it them stops again?

Customer: replied 1 year ago.
I removed the bottle- so far it's still working. Here in east TN we are snowed in and the last thing I need is wash machine problems. If this cycle does not complete properly and the sensor light comes back on can I ask for more help from you?
Expert:  Whrlp Master Tech replied 1 year ago.

oh sure thing!

Just copy This conversations URL and paste it into your favorites and get back to me when you can!

Customer: replied 1 year ago.
thanks!
Expert:  Whrlp Master Tech replied 1 year ago.

glad to assist you any time.