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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Ok The O on the end DOWN is actually a 0 zero !
Are you seeing any error codes come up in the display?
the error codes will be numbers from 1-77 and some are also just two letteres some are also one letter and a number together
ok when you say the agitator (tries to start) can you give me more info on that?
ok well it could be an issue of the lid was not being fully sensed that is was closed ,let pick the laptop up and see if it stops.
ok then if you remove the bottle of washing liquid will it them stops again?
oh sure thing!
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glad to assist you any time.