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this will be free advice unless we have to go further.......... but maybe you are still under warranty........it shouldn't be condensing that much .....is the freezer maintaining its temperature?........is it in an enclosed area?..........what is on the other side of the wall?
I am a different tech and I see that your first contact has opted out of your question.
Lets see if we can figure this out. I have a similar refrigerator and they all work pretty much the same way.
First off have you ever had SubZero come out and try to repair this problem?
Second, dooes the water appear to come from underneath the machine or is it coming from inside and dribbling down onto the floor?
Third, how old is it since your purchased it?