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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Washer quit in cycle will not agiatate or spin, now will not

Customer Question

Customer: washer quit in cycle will not agiatate or spin, now will not fill but will lock lid
JA: Thanks. Can you give me any more details about your issue?
Customer: all indicator lights are on but washer acts dead
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Chas replied 1 year ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions

Can I

Expert:  Chas replied 1 year ago.

Can I get the complete model number please?

Customer: replied 1 year ago.
I GAVE MY CREDIT CARD INFO FOR RESPONSE TO ORIGINAL ? WHICH WAS TO BE $18.00 WHAT THE HELL IS ALL THIS OTHER ? IF I WANT TO TALK FOR ANOTHER $18
Customer: replied 1 year ago.
WHY OR WHEN IS ? ABOUT MY WASHER GOING TO BE E MAILED
Customer: replied 1 year ago.
THE MODEL #WTW5500XWO WHIRLPOOL CABRIO
Expert:  Chas replied 1 year ago.

It is filling without the door locking?

Expert:  Chas replied 1 year ago.

Is it filling without the being locked?