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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Putting the back panel back on a Kenmore al in one washer

Customer Question

Customer: ***** *****, putting the back panel back on a Kenmore al in one washer dryer
JA: Thanks. Can you give me any more details about your issue?
Customer: its a Kenmore all in one model number 417.99975110. some one else too the back panel off the dryer to fix the heating element and I cAN FIGURE OUT HOW TO GET THE INNER AND OUTER PANNEL BACK ON
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: YES
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Guru replied 1 year ago.

Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.

Are you talking about the panel behind the unit?

Customer: replied 1 year ago.
Not upset just making sure it went through. Yes the back panel in the dryer there's a outer panel and inner panel that holds the heating element. I'm not sure which way the unit goes back together
Expert:  Appliance Guru replied 1 year ago.

Here is a diagram of the panel orientation. Does that help?


Customer: replied 1 year ago.
No it doesn't. I found that same diagram. Not very detailed for what I'm seeing.
Expert:  Appliance Guru replied 1 year ago.

The issue this is an old machine and I am not sure how to explain it the best to you as to how to do this. Let me see if someone else can help.