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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a 11 year old GE Nautiius dishwasher that just

Customer Question

Customer: I have a 11 year old GE Nautiius dishwasher that just stopped working. Reset doesn't do anything. The mode button lights do come on but no Model # *****
JA: Thanks. Can you give me any more details about your issue?
Customer: Lights come on when pressing the different functions, but it doesn't start. I've pressed the reset and reset and start at same time.
JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 10 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Ok where do you have the timed knob set to?

And you do have the door latch moved over to the right also correct?

Customer: replied 10 months ago.
Woody: I have had this appliance 11 years. I know where the knobs and switches are supposed to be to start a wash cycle.
Knob on start
Latch to the right.Is there a common reset procedure before I remove the door panel to get at the door latch?
Expert:  Whrlp Master Tech replied 10 months ago.

Unfortunately there is NO reset!

The first place I would check is the door latch switch .