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First, no you can not snake the line but let's not guess at what the problem is either until we can narrow down the possibilities. If you open the door first, look at the red light to the right, is it flashing 2 times and then pausing over and over? If you shut the flap on the left side and make a clear path from right to left, does the light turn solid?OK, now look inside the icemaker itself, is there any ice or water in the icemaker mold? There are white fingers that push the ice out of the icemaker mold, what direction are they facing? Are they above the horizon or below? Pointing forward or backwards?
ok well just let me know.
OK perfect. so your emitter boards are working properly and the icemaker is in the proper position. You need to check for an ice blockage so pull the refrigerator forward and follow the water line down from the top of the freezer that comes from the icemaker. It goes down to the electronic water valve where you want to disconnect the water line. Blow through the water line to see if it's clear up to the icemaker. If not, then your best option is to use a hair dryer to heat up that black rubber tube so you can thaw out the fill tube because it's frozen. Now if the issue comes back a 3rd time, you'll also want to make sure the freezer isn't below 0 degrees or that can cause the water line to freeze when it shouldn't, and the other option is to replace the fill tube since there is a new one designed with a heater built into the fill tube so it doesn't freeze in the future. Replacing this fill tube is quite difficult due to it running through the ceiling of the freezer section. The part number for this kit is(###) ###-####
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have a nice day.
OK... well I have given you all the information you need to determine what needs to be done and get the icemaker running again.
Sorry, I don't mind helping--in fact I love helping. And I never said for certain that the tube was frozen, but this is taking incredibly long and I only hear back from you every couple of days so at this point since you are not willing to pay for the time I am giving you until the problem is fixed and you're dragging this out--I'm going to opt out and wish you the best.
Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The complete service manual for that ice maker is available below. The attached picture may also be of help to you.