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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The controls on my frontloading are not displaying or

Customer Question

the controls on my frontloading are not displaying or responding to any commands. the door lock light flashes, but the door remains locked. touching the control lock pad has no affect.
Submitted: 10 months ago.
Category: Appliance
Expert:  Chas replied 10 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Does it look like you have a seperate panel under the door that may have 3 screws near the floor?

Expert:  Chas replied 10 months ago.

do you still need help?