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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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Oven door is locked - says to hot -locked during self

Customer Question

oven door is locked - says to hot -locked during self cleaning a few days ago and can not get it to open
Submitted: 1 year ago.
Category: Appliance
Expert:  Appliance Medic replied 1 year ago.

Hello, the door lock motor has most likely failed. Using a piece of cardboard you can move the latch back the home position so the door will open. After that that control panel will need to be taken apart to access the lock motor.

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Thanks!