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Please post model number.
Okay with the door open Press and hold the start button for 5 seconds.
Not a problem, I have no phone access so it works out.
Yes try the unit again. Is the intake/drain light still on?
Yes I am here. Helping another customer as well. Try the unit again. Is the intake/drain light still on?
When you pressed the start button did you hear the pump running?
Check the base underneath and see if it has any water under there.
It may have water underneath.
Have you made sure the pump/filter is not obstructed with debris? There should only be around a half inch to inch of water above filter when the unit is finished. Seems like it is not draining properly.
The detergent dispenser door doesnt get blocked with a cup or anything does it?
Make sure the dispenser is not clogged if it isnt then the dispenser is faulty and needs replaced. If the filter and pump are clear the control board will need to be replaced.
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Click here for manual.
I do not have a service manual for this unit.
With hot water. You can see if it is clogged. Also make sure it opens easily
Okay. Let me know.
Read page 42-44 of the manual I sent you and make sure to follow the instructions. Let me know.
If it does you will need to clean the triple filter and non return valve on the pages I referred you too in the manual.
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