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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9226
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I need to put my whirlpool dishwasher into diagnostic mode

Customer Question

I need to put my whirlpool dishwasher into diagnostic mode
Submitted: 10 months ago.
Category: Appliance
Expert:  Joel Swenson replied 10 months ago.

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize as I try to help as many customers as possible in a timely manner. I am now
available to help you with your question. Give me just a minute and I will be right with you working on your answer now. Thanks.

Expert:  Joel Swenson replied 10 months ago.

I will do even better I have uploaded the entire tech sheet for you to my google drive, the service mode info starts on page 6, enjoy.

click here - tech sheet

PLEASE take into consideration we are on the honor system for our time, I Kindly ask you to rate my service BEFORE YOU LEAVE TODAY by clicking 3 or better on the STAR RATING SYSTEM at the top of your page or wherever the 5 star rating system is located on your page (sometimes it's hard to find but it's there).

Also be aware that this rating is for the quality of my response, not a rating for the overall experience you have had on this site.

Rating me will not in any way affect the amount you agreed to pay for the question. This will also allow you to get directly back to me for FREE follow up questions.

Before leaving a negative rating please discuss it with me first so I can have a chance to remedy the issue. Thank You!

TIPS are not expected but are GREATLY APPRECIATED!

Customer: replied 10 months ago.
this does me no help
Expert:  Joel Swenson replied 10 months ago.

sir, you said "I need to put my whirlpool dishwasher into diagnostic mode"

the info you need starts on page 6 it tells you exactly how to put it in diagnostic mode so how does it not help?

Customer: replied 10 months ago.
I already have this document. It doesnt work.
Customer: replied 10 months ago.
This is not for my dishwasher
Expert:  Joel Swenson replied 10 months ago.

then you gave me the wrong model number or the control board is bad one of the two, that is direct from whirlpool for that model.

Expert:  Joel Swenson replied 10 months ago.

If you gave me the correct model number and you have tried that sequence to start diagnostics and it will not go into the mode then the control board is corrupt.

Customer: replied 10 months ago.
I have YouTube video of someone doing it completely different
Expert:  Joel Swenson replied 10 months ago.

not the same model apparently.

Customer: replied 10 months ago.
How do I get it in standby mode to put it in to diagnostic mode
Expert:  Joel Swenson replied 10 months ago.

unplug the unit for about 5 minutes and plug it back in that should reset the board to standby

Expert:  Joel Swenson replied 10 months ago.

or kill the power at the breaker rather

Customer: replied 10 months ago.
this is a waste of money. thank you, ***** ***** good night
Expert:  Whrlp Master Tech replied 10 months ago.

I see the last person has opted out of your question!

Do you still need assistance on your question?

My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

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