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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Washer- no agitation wash, no spin. Just a humming sound. In

Customer Question

washer- no agitation wash, no spin. Just a humming sound. In the beginning wash was ok . Just no spin.Now just hum.
Submitted: 11 months ago.
Category: Appliance
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Have you removed the motor from the mount to see if it runs without being connect physically to the washer, only the electrical?

Customer: replied 11 months ago.
I will double chk tonight. Thanks
Expert:  Chas replied 11 months ago.

Okay

Expert:  Chas replied 10 months ago.

Do you still need help?

Customer: replied 10 months ago.
Sorry for the delay. Did not have time to chk the motor. Will do it sometime next week. Thanks
Expert:  Chas replied 10 months ago.

Okay