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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ?
And do you mean it is leaking from the bottom of the door?
ok so from under the bottom of the refrigerator!!
does it only leak when you call for chilled water?
And have you pulled the unit out away from the wall and removed the lower inspection cover to see if you can see where the leak is coming from?
no do NOT lay it on it`s side just remove the rear inspection cover, if anything just lean it back against the wall but DO NOT lay on it`s side.
ok but 9 out of 10 you will not need to tilt it just remove the rear inspection cover and call for water or have some one else call for water and with a flashlight look to see where the leak is coming from!