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Hello,my name is***** will be happy to help you let me check something here.
ok this machine has a shipping bolt that must be removed prior to using the machine it binds the motor to the inside washer base you can see if it is there by removing the front panel on the washer, or has the washer been working fine until now.
hi another question if you spin the inner tub by hand does it spin in a circular motion or does it spin in an oval motion . also if you grab ahold of the inner tub and you attempt to shake it side to side is it firm or does it wobble a lot as if broken hold the complete tub sturdy while attempting this .let me know.
good morning, ok if the basket wobbles the base of the basket underneath it screws on to a shaft those screws Ive never seen break off but seems that the transmission shaft screws may have broken. that is going to be a major repair. if the machine has warranty by all means use it . out of pocket expense would be around 300.00 dollars.