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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My name is ***** *****. My Maytag Neptune TL washer is

Customer Question

Customer: Hi my name is ***** *****. My Maytag Neptune TL washer is leaking from the top on the right side. I have removed and replace the detergent dispenser but the problem is still occurring. Any suggestions?
JA: Thanks. Can you give me any more details about your issue?
Customer: When the washer is filling up at the beginning of any cycle, water begins to leak just below the top part of the assembly on the right side. Water is also splashing lightly on the lid of the washer at the back (or bottom) of the lid.
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: Sure.
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 11 months ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 11 months ago.

Hello from JA
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 35 Years,
and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.

Can I please have the Full model number of the unit to better assist you ?

Customer: replied 11 months ago.
FAV6800AWW
Expert:  Whrlp Master Tech replied 11 months ago.

Have you removed the front washer panel and run the unit to see where it is leaking from?

Customer: replied 11 months ago.
No
Expert:  Whrlp Master Tech replied 11 months ago.

ok that would be the best thing to do , to be able to see where it is leaking from!

That way you can see under the lid and even under the basket .

Customer: replied 11 months ago.
Ok thank you
Expert:  Whrlp Master Tech replied 11 months ago.

let me know what you find I can give you any part numbers that you may need or even more assistance.

Expert:  Whrlp Master Tech replied 10 months ago.

Do you still need assistance on your question?