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Hello, the center pulley nut has come loose. You need to take the belt and pulley off clean the area and put some lock tight on the nut. This happens from overloading the machine. Once you put the pulley back on tighten the nut and walk the belt back onto the pulley. Put the plastic protector piece back in place and it will work fine.I work on the honor system here @ Just Answers. Please remember to rate my answer positively using the star rating system at the top of your screen before logging off. Thanks!