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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 20109
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a code..add a dish showing on my Kenmore Elite

Customer Question

I have a code..add a dish showing on my Kenmore Elite dishwasher..then it shuts down
Submitted: 1 year ago.
Category: Appliance
Expert:  Tyler Z. replied 1 year ago.

Let's try to see what error you're getting. Turn the dishwasher off. Choose any 3 buttons on the control panel. Press them in the following sequence, 1-2-3-1-2-3-1-2-3 with no more than 1 second between each button push.

Watch the clean light. It will flash "X" amount of times, then pause 2 seconds, and flash "Y" amount of times, then pause 5 seconds and start over again.

Can you tell me how many times X and Y are please?

Customer: replied 1 year ago.
I don't see a clean light
Expert:  Tyler Z. replied 1 year ago.

It will be the only light blinking after you do the instructions above and all the lights light up and go off.

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Tyler Z. replied 1 year ago.

I see you requested a phone call so I have sent you that option.

Customer: replied 1 year ago.
The phone call is 18.00 in addition to the 28.00?
Expert:  Tyler Z. replied 1 year ago.

That is correct, yes. If you'd like to speak by phone it's an additional charge.

Customer: replied 1 year ago.
Let's try to fix on line..I'm still not able to see the X and y
Expert:  Tyler Z. replied 1 year ago.

OK I don't feel like we're getting anywhere and I don't understand the confusion so I'm going to opt out and wish you the best.

Customer: replied 1 year ago.
Great service
Expert:  Kelly replied 1 year ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The tech sheet is available below. It will show you how to invoke the diagnostics cycle and read the error codes.

CLICK HERE