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Hello and thanks for using this service, if you have been waiting do not worry or get upset I am just one of the techs on here and I try to get to as many customers as I can and I just picked up your question now. Please give me time to respond sometimes I get your replies late so there may be a delay in my response.
Can you hear the auger rotating around? Also is the ice flap opening up?
So the unit is just not making ice then correct?
Check the water fill line to the icemaker see if it is frozen up, if not the icemaker has likely gone bad, which is very common on that unit. You would then need a new icemaker to repair the issue. Also check and see if anything is jammed in the icemaker itself that could be stopping the auger fingers in the icemaker from rotating. Here is a link to a new icemaker.
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On the back area of the icemaker you should see the rubber or plastic fill tube that enters the trough at the rear of the icemaker, there is where you need to check to see if that tube is frozen. Sorry for the issue and delay.