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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Duet sport washer shows drain code but will not fill with

Customer Question

Customer: duet sport washer shows long drain code but will not fill with water
JA: Thanks. Can you give me any more details about your issue?
Customer: had to change the drain pump some months ago due to cracked magnet. now the washer will not fill with water. diagnostics only comes back with long drain code. water fill valves checked out ok
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: sure
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Submitted: 11 months ago.
Category: Appliance
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

Can I get the complete model number of the unit please?

Expert:  Chas replied 11 months ago.

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