How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Whirelpool dryer door is stuck closed
, its just stuck

Customer Question

Customer: whirelpool dryer door is stuck closed
JA: Thanks. Can you give me any more details about your issue?
Customer: its just stuck closed i have unplugged it - plugged it back in - ran it agai till it automatically stopped but door will not open
JA: OK got it. Last thing — JustAnswer charges a fee (generally around $18) to post your type of question to Appliance Experts (you only pay if satisfied). There are a couple customers ahead of you. Are you willing to wait a bit?
Customer: how long to wait??
JA: OK. Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.
Submitted: 1 year ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 1 year ago.

dryer doors do NOT have any type of lock on then the door is held closed by a friction latch assembly but it has no locking device at all!

Customer: replied 1 year ago.
the whirlpool dryer is over 22yrs old and the dryer stopped and now is struck shut
Customer: replied 1 year ago.
i paid already
Expert:  Whrlp Master Tech replied 1 year ago.

no matter how old it is it does not have a locking device use more muscle it WILL come open!!

Customer: replied 1 year ago.
i - did already and am afraid i will break it -
Expert:  Whrlp Master Tech replied 1 year ago.

that the only way your going to get the door open ,the door latch may be broken but you have no locking device of any kind .

Customer: replied 1 year ago.
i do think this site is a real rip off - use muscle what a bunch of crap - are there no sensors etc - all the other info i have looked at for other dryers tell me to push some kind of end of cycle button but i don't have one on this old model
Customer: replied 1 year ago.
thanks - you're no help - good bye
Expert:  Whrlp Master Tech replied 1 year ago.

;
look again the end of cycle signal button is to unlock the electronic control panel NOT the door

Expert:  Kelly replied 1 year ago.

There are no sensors for the door lock, especially on a 22 year old machine! You need to use muscle crap to get the door open, like it or not. The door latch may be broken and not releasing or some other issue but there is no magic button to push or words to chant to open the door. If you can't get it open, you may have to have someone with more muscle crap help.