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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a kenmore ultra fabric care dryer model#96582110,

Customer Question

i have a kenmore ultra fabric care dryer model#96582110, serial #MD3702643 seies 80
3 wire 120/240v 60HZ motor 4.0 amp. heater and accessories-23 amp.
dryer was working great (gets alot of use with family of 7) one morning dryer ceased to operate correctly. heating element appears fine, as does a fan behind it (blows cold air) however the drum will not spin, nor will buzzer soud when cycle is over-that started months ago. i know this is an olderunit, but with 5 kids ..... any suggestions for belt , motor or what im looking at to get it operationl
Submitted: 11 months ago.
Category: Appliance
Expert:  Chas replied 11 months ago.

Hello from our service,

My name is***** am so happy to help you today.

I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.

You say it runs, but no heat and no tumbling, is that correct?

Customer: replied 11 months ago.
the heating element is red hot, and fan behind seems tobe blowig in air-or trying to, its just that the drum suddenly stopped tumbling the clothes making itimpossible to dry. took 2-4 before it quit to dry clothes completely?
Expert:  Chas replied 11 months ago.

Have you checked to see if the belt broke on the drum?

Customer: replied 11 months ago.
no, im a girl. thats why im paying 40.00 just to ask before i go buy one. LOL
Customer: replied 11 months ago.
how do i check the belt?
Expert:  Chas replied 11 months ago.

Girls can fix things also, do you have any mechanical abilities, like to remove a cover with a scredriver?

Customer: replied 11 months ago.
of course, just didnt know where its located-back panel, underneath, etc.. id tare the whole thing apart first
Expert:  Chas replied 11 months ago.

We are going to do this by only removing 2 screws, doesn't that sound like fun?

Expert:  Chas replied 11 months ago.

You still with me here?

Expert:  Chas replied 11 months ago.

Hello are you still there????

Expert:  Chas replied 11 months ago.

Do you still need help?