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Joel Swenson
Joel Swenson,
Category: Appliance
Satisfied Customers: 2084
Experience:  Owner at Scott's Appliance Repair
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My Hotpoint refrigerator is freezing items inside - (not in

Customer Question

My Hotpoint refrigerator is freezing items inside - (not in freezer)freezer is fine
Submitted: 11 months ago via ApplianceRepair.Net.
Category: Appliance
Expert:  Joel Swenson replied 11 months ago.

Hello, I'm Joel thank you for your interest in our service. If you have been waiting a while
I apologize as I try to help as many customers as possible in a timely manner. I am now
available to help you with your question. Give me just a minute and I will be right with you working on your answer now. Thanks.

Expert:  Joel Swenson replied 11 months ago.

If the unit is freezing items in the refrigerator then it has a bad thermostat or depending on the model bad temp sensor or control board, I would need the model number of the unit to tell you what the part and part number is ***** needs to be replaced.

In the meantime:

I am now working on your answer so

PLEASE take into consideration we are on the honor system for our time, I Kindly ask you to rate my service AT This Time by clicking 3 or better on the STAR RATING SYSTEM at the top of your page or wherever the 5 star rating system is located on your page (sometimes it's hard to find but it's there).

Also be aware that this rating is for the quality of my response, not a rating for the overall experience you have had on this site.

Rating me will not in any way affect the amount you agreed to pay for the question. This will also allow you to get directly back to me for FREE follow up questions.

Before leaving a negative rating please discuss it with me first so I can have a chance to remedy the issue. Thank You!

TIPS are not expected but are GREATLY APPRECIATED! Happy Holidays!

Expert:  Joel Swenson replied 11 months ago.

I see this question is still open, If there is nothing else I can do for you concerning this

issue would you please rate my service by choosing a star at the top of the page so that I

can put this question on my completed list. I took the time to help you please take the time to help me. Thank You so much for your understanding and support! If you feel there is a reason you should not give me a rating please let me know, otherwise please go ahead and do that for me Thanks.

Customer: replied 11 months ago.
Somewhat satisfactory
Expert:  Joel Swenson replied 11 months ago.

you have to click on the star rating system not just type it in, find the star rating system and click on 3rd star or higher.

Expert:  Joel Swenson replied 11 months ago.

thanks

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