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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a profile freezer on the bottom refrigerator. I have

Customer Question

I have a profile freezer on the bottom refrigerator. I have 3 drawers in the freezer and the "rails" have come off and now the drawer does not fit and move correctly. There are no instructions in the installation manual on how to refit the two thin plastic "rails". Can you help?
Thank you and best wishes.
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! Some models have plastic locking levers that must be lifted to slide the drawers in. Can you double check that model number, please?

Customer: replied 11 months ago.
Model 21 or 25.
Expert:  Kelly replied 11 months ago.

The model tag will be in the refrigerator section, usually on the side wall up high or on the ceiling.

Customer: replied 11 months ago.
PFCS1NFXA SS
Expert:  Kelly replied 11 months ago.

Thank you! See the attached pages.

Expert:  Kelly replied 11 months ago.

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