How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Appliance Medic Your Own Question
Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
13570846
Type Your Appliance Question Here...
Appliance Medic is online now
A new question is answered every 9 seconds

Our bosch dishwasher will not stop, pumps but keeps pouring

Customer Question

our bosch dishwasher will not stop, pumps but keeps pouring water in
Submitted: 11 months ago.
Category: Appliance
Expert:  Appliance Medic replied 11 months ago.

Water keeps coming in or the drain pump runs continuously?

Customer: replied 11 months ago.
makes a horrible grinding sign. cant shut off power, tried to do that, keeps running
Customer: replied 11 months ago.
cancel doesn't work,
Customer: replied 11 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer: replied 11 months ago.
please call
Expert:  Appliance Medic replied 11 months ago.

Yes, it's in flood mode. Either water is in the sealed base pan or mice have chewed the float puck and that raised the float until it hit the switch. Only options. Slide the machine forward and remove the side panel. Dry the water up and run a cycle with the side off so you can watch where it's leaking from. I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!

Customer: replied 11 months ago.
If you can't help or have any suggestions please tell me and I've wasted $$$$$ tonight
Expert:  Appliance Medic replied 11 months ago.

Yes, you will need to remove the DW from the cabinet and take the side panel off. Dry the water that's in the sealed base pan and the machine will shut off. I work on the honor system here @ Just Answers. Please remember to rate my answer positively before logging off. Thanks!

Customer: replied 11 months ago.
It's draining and running and flooding. won't shut off no matter what. flipped breaker , keeps making grinding noise
Expert:  Appliance Medic replied 11 months ago.

Water keeps coming in? You can not shut the water off under the sink?

Customer: replied 11 months ago.
no, keeps running in and draining and running in. trying to pry it out from under the cabinet, afraid of electrocution
Expert:  Appliance Medic replied 11 months ago.

ok. I'll opt out. That's the only options if you can not unplug the machine.

Customer: replied 11 months ago.
i want a refund please. good grief!
Expert:  Appliance Medic replied 11 months ago.

Good luck.

Thanks!