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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1612
Experience:  worked on appliances for around 10 years
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My door on my lg front loader wont open it clicks three

Customer Question

My door on my lg front loader wont open it clicks three times
Submitted: 1 year ago.
Category: Appliance
Expert:  AppTech8579 replied 1 year ago.

Would you happen to have the model number? Please unplug the unit for 15 minutes then plug back in and see what happens. Let me know.

Customer: replied 1 year ago.
Lg tromm model number where would that be
Customer: replied 1 year ago.
I unplugged it over night and nothing it turn on and door clicks 3 times
Expert:  AppTech8579 replied 1 year ago.

It would be inside the door, figured you may have it wrote down. Is the lock symbol on?

Customer: replied 1 year ago.
when i turn on power it says door locked
Customer: replied 1 year ago.
Did u get my other messages about clicking three times
Expert:  AppTech8579 replied 1 year ago.

Press the "Start/Pause" button on the front of the control panel to pause the current cycle. If the door is able to be opened, it will be unlocked and the washer can be opened.

Yes I got the message about the clicking, just trying to cover all the basis.

Customer: replied 1 year ago.
The cycle is over. I did the load twice. But when i go to open door it wont and clicks . just did what u said and it clicked three times too
Expert:  AppTech8579 replied 1 year ago.

Okay this means the door lock mechanism is at fault and will need to be replaced.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.

Customer: replied 1 year ago.
Is there a way to remove the top off the washer to get my clothes out somehow
Expert:  AppTech8579 replied 1 year ago.

You need to apply force to open the door. You need to replace the lock anyways so it doesnt matter if you break it.

Customer: replied 1 year ago.
It opened..
Expert:  AppTech8579 replied 1 year ago.

Awesome. Now you need to order and replace that lock.

Expert:  AppTech8579 replied 1 year ago.

Using the Star Rating Chart at the top of your page and rating me at least a 3 star is how I receive credit for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. Thank you for using Just Answer.