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Hello from JA My name is Woody. I will be glad to assist you today. I have been servicing ALL Major Brands of Appliances for 35 Years, and have over 100,000 in home repairs and over 80,000 internet repairs under my belt.
Can I please have the Full model number of the unit to better assist you ? The washer will generally never spin if it is not draining first.
I need the model number !! open the lid and under the lid at the rear of the opening will be the model /serial tag.
And Sorry I went off line yesterday at 5;30 pm est
the model number will have the word model in front of it .
I`m assuming this is a top loading washer the tag is right under the lid at the rear of the opening that you put clothes into the washer .