most times when these front load whirlpool washers will not complete a cycle its because the pump filter or "coin trap" has gotten stopped up with debris and the washer can't drain properly, clean out the drain trap, unplug the unit for a few minutes plug it back and start a cycle and see if will complete a cycle, if not let me know. Here is a video to show you how to clean out the drain trap:
Try that and see if it works if not let me know and we will go from there, in the meantime
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