How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19119
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

I have a GE model CGS990 range. I purchased the unit in May

Customer Question

I have a GE model CGS990 range. I purchased the unit in May 2015. The top oven light is out. In the book it says you can twist the light cover off c-clockwise. Well I have tried it and I can barely move it. Also the illustration in the manul looks nothing like the light in the top oven. Any ideas?
Bill Hewitt
SLC UT
Submitted: 11 months ago.
Category: Appliance
Expert:  Kelly replied 11 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you! The glass on metal makes movement very difficult. Spray a little cooking spray on the glass globe edges and allow a few minutes for it to get in between the glass and metal. Once off, wipe the globe and metal ring clean.