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Hello, I'm Joel thank you for your interest in our service. If you have been waiting a whileI apologize as I try to help as many customers as possible in a timely manner. I am nowavailable to help you with your question. Give me just a minute and I will be right with you working on your answer now. Thanks.
If you can't get the pilot to stay lit then the valve is bad and has to be replaced if you want to give me the model number of the unit or the part number of the shaw valve I will find you one to replace it with.